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January 25, 2019 Service bulletin

Radio switching from FM radio to AM radio without input

Ford technical service bulletin SSM 47770 for 2019 Ford Ecosport.

Bulletin number
SSM 47770
Component
Electrical system
Summary
Some 2018 EcoSport vehicles built on or before 1-Jun-2018 may exhibit the radio switching from FM radio to AM radio without input. Reprogram the audio control module (ACM) using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 18 complaints in the electrical category.

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