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February 21, 2019 Service bulletin

An incorrectly programmed telematics control unit (TCU) was installed in the vehicle, which may result in...

Honda technical service bulletin A19-017 for 2019 Honda Passport.

Bulletin number
A19-017
Component
Electrical system
Summary
"Service Bulletin - An incorrectly programmed telematics control unit (TCU) was installed in the vehicle, which may result in one or more of the following symptoms: - HondaLink Services - Remote commands do not work, for example, remote door lock/unlock, virtual dashboard, safety and security services (automatic crash notification, eCall/911), etc. - The Wi-Fi Hotspot connection doesn't work. - Over the air (OTA) updates do not work."

Owners of these vehicles have filed 86 complaints in the electrical category.

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