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October 15, 2012 Service bulletin

Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension...

Volkswagen technical service bulletin V401205 2028353 for 2011-2012 Volkswagen Passat.

Bulletin number
V401205 2028353
Component
Suspension
Summary
Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). The Coil Spring is not formed correctly and rubs against the perch of the strut. The production solution to this issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Owners of these vehicles have filed 2 complaints in the suspension category.

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