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April 2, 2019 Service bulletin

Some 2019 Edge/Nautilus vehicles equipped with a 8F57 transmission and built on or before 01-Mar-2019 may...

Ford technical service bulletin TSB 19-2103 for 2019 Ford Edge and 2019 Lincoln Nautilus.

Bulletin number
TSB 19-2103
Component
Power train
Summary
Some 2019 Edge/Nautilus vehicles equipped with a 8F57 transmission and built on or before 01-Mar-2019 may exhibit harsh/bumpy upshift, downshift and/or engagement concerns. This may be due to various powertrain control module (PCM) software parameters for upshift flares, stationary and rolling engagements, and coasting downshift bumps. To resolve the condition, reprogram the PCM. Follow the Service Procedure steps to correct the condition on vehicles that meet all the following criteria:  2019 Edge/Nautilus  8F57 transmission  Built on or before 01-Mar-2019  Harsh/bumpy upshift, downshift and/or engagement concerns

Owners of these vehicles have filed 494 complaints in the transmission category.

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