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April 18, 2019 Service bulletin

Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a...

Toyota technical service bulletin ZJC_Toyota POL19 for 2017-2018 Toyota Sienna and 2017-2018 Toyota Highlander.

Bulletin number
ZJC_Toyota POL19
Component
Engine
Summary
Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above

Owners of these vehicles have filed 106 complaints in the engine category.

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