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May 8, 2019 Service bulletin

Auto start/stop, no auto restart concern with diagnostic trouble code (DTC) P164C. A revised crankshaft...

Ford technical service bulletin SSM 47971 for 2019 Ford Fusion and 2018-2019 Lincoln MKZ.

Bulletin number
SSM 47971
Component
Engine and engine cooling
Summary
Some 2019 Fusion, 2018-2019 MKZ vehicles equipped with a 2.0L engine may exhibit an auto start/stop, no auto restart concern with diagnostic trouble code (DTC) P164C. A revised crankshaft position (CKP) sensor JX6Z-6C315-B is available. Refer to the Workshop Manual (WSM), Section 303-14B for Fusion and Section 303-14A for MKZ. For claiming, use causal part 6C315 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 222 complaints in the engine category.

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