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May 14, 2019 Service bulletin

Some 2017-2019 F-Super Duty vehicles where the pickup box has been removed due to a modification, may...

Ford technical service bulletin SSM 47981 for 2017-2019 Ford F-250 SD, 2017-2019 Ford F-350 SD and 2017-2019 Ford F-550 SD and others.

Bulletin number
SSM 47981
Component
Electrical system
Summary
Some 2017-2019 F-Super Duty vehicles where the pickup box has been removed due to a modification, may exhibit various symptoms due to loss of communication on the medium speed controller area network (MS-CAN). Additional symptoms such as climate control system inoperative, front control interface module (FCIM) controls inoperative and/or the headlamps remaining on at all times may also be present. This may be due to C408 being disconnected and interrupting the MS-CAN network when the pickup box was removed. To repair, install jumper harness part #HC3Z-13A409-J into C408, located at the RH rear of the frame. This repair is required as part of the modification(s) and considered non-warrantable.

Owners of these vehicles have filed 154 complaints in the electrical category.

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