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July 1, 2019 Service bulletin

Noise from front seat headrest

BMW technical service bulletin B521319 for 2019 BMW X5 and 2019 BMW X7.

Bulletin number
B521319
Component
Seats: front assembly: head restraint
Summary
NOISE FROM FRONT SEAT HEADREST: When adjusting the headrest scissor mechanism (aka side extensions or "wings") a groaning noise can be heard. Due to the elimination of the NED (Non-Electrical Diagnosis) test plan for seat noise from ISTA we are releasing this bulletin. Headrest scissor mechanism (wing) assembly.

Owners of these vehicles have filed 8 complaints in the seats category.

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