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August 1, 2019 Service bulletin

Instrument cluster and onboard computer intermittently inoperative

BMW technical service bulletin B620119 for 2019 BMW X5, 2019 BMW Z4 and 2019 BMW 330I and others.

Bulletin number
B620119
Component
Electrical system: instrument cluster/panel
Summary
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE This Service Information Bulletin (Revision #2) replaces SI B62 01 19 dated March 2019. Updated I-level info. Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control (shown at left) Additionally the audio source radio station or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset.

Owners of these vehicles have filed 103 complaints in the electrical category.

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