This bulletin announces a design change made to the front door glass run channels

Bulletin number

12-272-19R

Component

Visibility

Summary

This bulletin announces a design change made to the front door glass run channels. Water can enter the run channels and cause a stick-slip (judder) condition to occur as the door glass opens and closes. The judder is transferred through the window regulator mechanism in the form of mechanical resistance to the electric window motor. On models equipped with the Auto-up and Auto-down feature, if the level of this resistance increases enough, the auto-reversing (anti-entrapment) feature can activate and cause an inability to close the window.

Owners of these vehicles have filed 335 complaints in the visibility category.