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October 30, 2019 Service bulletin

CVT Class Action Owner Notification Attention: Dealer Principal, Sales, Service & Parts Managers In early...

Nissan technical service bulletin Sentra_Versa_Alt for 2013-2016 Nissan Altima, 2013-2017 Nissan Sentra and 2012-2017 Nissan Versa and others.

Bulletin number
Sentra_Versa_Alt
Component
Power train
Summary
CVT Class Action Owner Notification Attention: Dealer Principal, Sales, Service & Parts Managers In early November, current and former owners and lessees of the following vehicles will receive a postcard from a Settlement Administrator informing them of the terms of a proposed class action that, subject to final court approval, could extend the warranty on the CVT for the following vehicles: 2012-2017 Versa Sedan (N17) 2014-2017 Versa Note (E12) 2013-2017 Sentra (B17) 2013-2016 Altima (L33) 2013-2017 Juke (F15) The proposed settlement (including the proposed warranty extension) is still subject to final approval by the court presiding over the proposed settlement. The court will determine if the settlement will be approved at or shortly after a hearing that is scheduled for March 6, 2020. To be clear, unless and until the proposed settlement is approved by the presiding court, there is no warranty extension and you should proceed with CVT-related claims as outlined below in #3 under what dealers should do. The proposed settlement, and the associated potential warranty extension, include many terms and conditions. Rather than attempting to address questions about the proposed settlement terms from customers, it is strongly recommended that you refer customers to the websites and/or telephone numbers listed below so that they can receive information from appropriate sources and in order to avoid providing incorrect and/or incomplete information. The telephone numbers and websites should be active by November 1, 2019. What Dealers Should Do 1. No action is necessary at this time. Nissan will provide additional instructions if and when the proposed settlement is approved.

Owners of these vehicles have filed 2,510 complaints in the transmission category.

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