SOFTWARE QUALITY UPDATE. BMW is offering a one-time X5 and X7 vehicle software update

Bulletin number

B651919

Component

Electrical system

Summary

SERVICE ACTION: SOFTWARE QUALITY UPDATE. BMW is offering a one-time X5 and X7 vehicle software update. This software update includes the new voice-activated BMW Intelligent Personal Assistant which: Allows the occupants to ask their BMW a question or give it a command Activates Customizable Experience Modes that can adjust the ambient lighting, seat heating and sunroof shades This software update will also make your drive more enjoyable by: Improving the stability of Bluetooth and Apple CarPlay(tm) connectivity Enhancing your navigation experience with YELP ratings, business opening hours and phone numbers, and integrating premium fuel prices directly in the search results Introducing ParkMobile in-vehicle app which allows you to find, reserve and pay for parking at thousands of locations across the country right from the center display unit of your vehicle Customers will be notified of the software update via email, so look for them to come to your center for this new software. Additionally, after the software update print and provide the attached customer handout to the customer which provides details on the content of the update.

Owners of these vehicles have filed 95 complaints in the electrical category.