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October 11, 2019 Service bulletin

Radio, multi

Jeep technical service bulletin 9004144 for 2014-2017 Jeep Grand Cherokee, 2014-2017 Jeep Cherokee and 2014-2017 Dodge Durango and others.

Bulletin number
9004144
Component
Equipment
Summary
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.

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