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November 11, 2019 Service bulletin

The all-new 2020 Outback/Legacy line has adopted a new Gen4 infotainment system to support the...

Subaru technical service bulletin Subaru technical for 2020 Subaru Outback and 2020 Subaru Legacy.

Bulletin number
Subaru technical
Component
Electrical system
Summary
The all-new 2020 Outback/Legacy line has adopted a new Gen4 infotainment system to support the audio/navigation features. Also referred to as Cockpit Gen1 (CP1), it is manufactured by Denso and consists of two modules: a Cockpit Control Unit (CCU) and a dual 7” display Audio unit or a 11.6” Audio/Navigation display system also known as the Center Information Display (CID). We have already received some great feedback from the field reflecting the technological advancements and ease of operation. In addition, we have noted some operational differences compared to the Gen 3 / 3.1 Harman systems.

Owners of these vehicles have filed 274 complaints in the electrical category.

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