Issue where the audio not synchronized with the video display when using the vehicle speakers
Ford technical service bulletin SSM 48364 for 2020 Ford Explorer, 2019 Ford Edge and 2019 Lincoln MKX and others.
- Bulletin number
- SSM 48364
- Component
- Electrical system
- Summary
- Some 2018-2019 Expedition/Navigator, 2019 Edge/Nautilus, 2020 Explorer/Aviator vehicles equipped with a family entertainment system may experience an issue where the audio not synchronized with the video display when using the vehicle speakers. To correct this condition, contact the VOXX Customer Service Department at 1‑866‑869‑7888. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
Owners of these vehicles have filed 262 complaints in the electrical category.
Vehicles covered
- Ford Explorer 2020 2020
- Ford Edge 2019 2019
- Lincoln MKX 2019 2019
- Lincoln Aviator 2020 2020
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