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February 3, 2020 Service bulletin

Service Update

GMC technical service bulletin N192216311 for 2018-2020 GMC Terrain, 2020 Cadillac XT5 and 2020 Cadillac XT6 and others.

Bulletin number
N192216311
Component
Power train: manual transmission: column shift assembly
Summary
Service Update - Certain vehicles may have a condition where the customer may be able to shift out of park with an expired latent fault mode counter. This will only occur after the customer ignores multiple driver information center (DIC) and chime warnings. By design, the vehicle should not allow the driver to shift out of park once the latent fault mode counter expires. Dealers are to reprogram the engine control module.

Owners of these vehicles have filed 161 complaints in the transmission category.

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