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March 9, 2020 Service bulletin

Front window glass that jumps/chatters during up/down movement

Ford technical service bulletin TSB-20-2072 for 2016-2017 Ford Explorer.

Bulletin number
TSB-20-2072
Component
Equipment
Summary
Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive endplay. To resolve the condition, replace the door glass top run, door glass, window regulator, window motor and wiring harness.

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