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February 19, 2020 Service bulletin

Case assembly

Ram technical service bulletin 9004218 for 2016-2018 Ram 2500 and 2016-2018 Ram 3500.

Bulletin number
9004218
Component
Equipment
Summary
CASE ASSEMBLY, Differential For concern of shudder/chatter/vibration from the rear axle that is more prominent during turns and customer has the following: 1) Limited Slip Differential 2) No record of rear axle oil being serviced in the last 20,000 miles 3) No apparent damage to the axle/differential case or differential case internal gears Service the rear axle oil with new and test drive to see if condition is still present. If still present follow standard diagnostic procedures and contact FCA Redacted Content for further assistance.

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