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April 13, 2020 Service bulletin

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers

Toyota technical service bulletin T-SB-0141-19_Rev for 2020 Toyota C-HR.

Bulletin number
T-SB-0141-19_Rev
Component
Structure
Summary
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings ?Proper operation of electrical accessories ?Interior cleanliness ?Proper function of mechanical systems Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of their vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2020 model year C-HR. Some check points have been added, expanded, or clarified.

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