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May 5, 2020 Service bulletin

JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the ‘Browse’ and Track...

Jaguar technical service bulletin SSM74814_Attach for 2016-2018 Jaguar XF, 2017-2018 Jaguar F-Pace and 2016-2018 Jaguar Xe and others.

Bulletin number
SSM74814_Attach
Component
Electrical system: software
Summary
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the ‘Browse’ and Track list’ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above

Owners of these vehicles have filed 33 complaints in the electrical category.

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