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May 13, 2020 Service bulletin

Bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers

Ford technical service bulletin TSB 20-2165 for 2017-2019 Ford Escape.

Bulletin number
TSB 20-2165
Component
Power train
Summary
Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.

Owners of these vehicles have filed 797 complaints in the transmission category.

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