Check a VIN

May 4, 2020 Service bulletin

Some 2020 Escape/Aviator/Explorer Hybrid vehicles and 2020 Explorer/Aviator vehicles equipped with a 3.0L...

Ford technical service bulletin SSM 48791 for 2020 Ford Explorer, 2020 Ford Escape and 2020 Lincoln Aviator.

Bulletin number
SSM 48791
Component
Fuel system, gasoline
Summary
Some 2020 Escape/Aviator/Explorer Hybrid vehicles and 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may exhibit slow fuel fill, premature shut off, and/or spit back during refueling. This may be due to the interface between the fuel nozzle and the fuel tank filler pipe. When refueling, advise customers to make sure to rotate the fuel nozzle 30 degrees in either direction, retract the fuel nozzle slightly within the capless filler inlet, and/or use a different refueling pump. Engineering is currently working on a solution for this condition, which is expected to be available in the fourth quarter of 2020. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Ford Explorer?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history