CVT Repairs Repair Recommendation: Dealers are advised to use all diagnostic information available in the...

Bulletin number

NPSB20-590 CVT R

Component

Power train

Summary

CVT Repairs Repair Recommendation: Dealers are advised to use all diagnostic information available in the ESM, TSBs, and ASIST to determine the appropriate repair for a customer’s concern. Nissan recommends CVT assembly replacement be offered whenever diagnostics have led a dealer to determine a belt and pulley sub assembly repair will resolve a customer’s concern and the vehicle time in service or mileage is equal to or greater than 84 months in service or 84,000 miles. This recommendation provides longer-term durability for customer satisfaction. Customers required to pay out-of-pocket for these repairs may still choose belt and pulley sub assembly repair in lieu of CVT unit replacement if they prefer that option. Note: This recommendation only applies to belt and pulley sub assembly repairs. Do not recommend CVT unit replacement when the diagnosis is for software updates or control valves.

Owners of these vehicles have filed 2,510 complaints in the transmission category.