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June 10, 2020 Service bulletin

Active Head Restraint (AHR) Inadvertent Deployment

Dodge technical service bulletin 23-018-20 for 2014-2015 Dodge Durango.

Bulletin number
23-018-20
Component
Seats: front assembly: head restraint
Summary
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR has inadvertently deployedFig. 1andFig. 2on one or both front seats and will not reset. Inadvertent Deployed Position AHR1 - Sled Fractured And Pin In Latch2 - Pin Fastened To SledNormal Deployed Position AHR1 - Striker Pin2 - Latch Pawls3 - Sled4 - Sled Bracket5 - Tilt Clip

Owners of these vehicles have filed 256 complaints in the seats category.

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