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June 22, 2020 Service bulletin

At times, all-wheel drive and/or gear reduction cannot be switched on or off

Mercedes-Benz technical service bulletin LI28.19-N-071366 for 2020 Mercedes-Benz Sprinter 2500, 2020 Mercedes-Benz Sprinter 3500 and 2020 Mercedes-Benz Sprinter 1500 and others.

Bulletin number
LI28.19-N-071366
Component
Power train: transfer case (4-wheel drive)
Summary
At times, all-wheel drive and/or gear reduction cannot be switched on or off. Engagement is sporadic or erroneous. Unfavorable position of transfer case absolute sensor (turning angle sensor) (B57). Update software of transfer case control unit (N45).

Owners of these vehicles have filed 19 complaints in the transmission category.

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