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June 22, 2020 Service bulletin

During a phone call, the Bluetooth connection between the MBUX multimedia system (A26/17) and a paired...

Mercedes-Benz technical service bulletin LI82.70-P-071372 for 2020 Mercedes-Benz GLC 300, 2020 Mercedes-Benz CLA250 and 2020 Mercedes-Benz GLE 350 and others.

Bulletin number
LI82.70-P-071372
Component
Equipment: electrical
Summary
During a phone call, the Bluetooth connection between the MBUX multimedia system (A26/17) and a paired mobile phone may be briefly lost. The mobile phone will then reconnect with no user input. Follow these steps as a temporary solution: - Deauthorize the affected mobile phone In the MBUX multimedia system (A26/17) via "Home" -> "Phone" - Reconnect the mobile phone to the MBUX multimedia system (A26/17) - Select "No" when the following prompt appears in the central display: "Do you want to authorize MercedesMe from ...."

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