Some 2020 Escape/Corsair vehicles built on or before 26-Jun-2020 may exhibit a lack of power steering...

Bulletin number

SSM 48990

Component

Steering

Summary

Some 2020 Escape/Corsair vehicles built on or before 26-Jun-2020 may exhibit a lack of power steering assist with DTC U3000 in the PSCM. This DTC is set when a battery charger is installed on the vehicle and the ignition is cycled ON. For vehicles that set this DTC due to the use of a battery charger, the DTC can be cleared and power steering assist restored without replacement of the PSCM. To clear this DTC using the FDRS, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. Once cleared, cycle the ignition. Reprogram the PSCM using the latest version of FDRS. It is not recommended that a battery charger be installed and running on the vehicle when the ignition is cycled. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 19 complaints in the steering category.