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July 17, 2020 Service bulletin

Various transmission concerns requiring either disassembly and repair or complete transmission replacement

Ford technical service bulletin SSM 49002 for 2020 Ford Explorer.

Bulletin number
SSM 49002
Component
Power train
Summary
Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on or before 10-Jan-2020 may exhibit various transmission concerns requiring either disassembly and repair or complete transmission replacement. When performing transmission service, inspect the transmission oil cooler. If the cooler is not equipped with a support bracket fastened to the transmission bellhousing, replace the transmission oil cooler. Refer to TSB 20-2086 for part information and additional details.

Owners of these vehicles have filed 507 complaints in the transmission category.

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