Some 2020 Explorer/Aviator vehicles built on or before 13-Dec-2019 may exhibit a hard brake pedal or...

Bulletin number

SSM 49011

Component

Service brakes, hydraulic

Summary

Some 2020 Explorer/Aviator vehicles built on or before 13-Dec-2019 may exhibit a hard brake pedal or reduced pedal travel when the transmission is initially placed in gear with no diagnostic trouble codes (DTCs) stored in the anti-lock brake system (ABS) module. This condition only occurs at initial vehicle start-up and will no longer be present after the brake pedal is released and re-applied during the same key cycle. This is not a lack of power brake assist. This may be caused by the software in the ABS module. To correct the condition, reprogram the ABS module using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 2005 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 98 complaints in the brakes category.