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June 25, 2020 Service bulletin

DL: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350...

Lexus technical service bulletin Customer Support for 2016-2018 Lexus RX350 and 2016-2018 Lexus RX Hybrid.

Bulletin number
Customer Support
Component
Structure
Summary
DL: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative.

Owners of these vehicles have filed 8 complaints in the body category.

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