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July 10, 2020 Service bulletin

Bulge in the front seat cushion that the customer describes as uncomfortable

Ford technical service bulletin TSB 20-2216 for 2020 Ford Escape.

Bulletin number
TSB 20-2216
Component
Seats
Summary
Some 2020 Escape vehicles equipped with heated front seats built on or before 14-Feb-2020 may exhibit a bulge in the front seat cushion that the customer describes as uncomfortable. This may be due to wiring for the heated seat. To correct the condition, follow the Service Procedure to replace the heated seat mat on the affected front seat.

Owners of these vehicles have filed 9 complaints in the seats category.

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