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July 30, 2020 Service bulletin

Various concerns such as poor image quality, flickering and/or intermittent blank screen

Ford technical service bulletin SSM 49038 for 2020 Ford F-250 SD, 2020 Ford F-350 SD and 2020 Ford F-450 SD and others.

Bulletin number
SSM 49038
Component
Electrical system
Summary
Some 2020 F-Super Duty vehicles built on or before 26May-2020 equipped with a high mounted stoplamp camera, may exhibit various concerns such as poor image quality, flickering and/or intermittent blank screen. If a vehicle exhibits any of these conditions replace the high mounted stoplamp camera. Refer to Workshop Manual (WSM), Section 417-01. For claiming, use causal part 19G490 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 39 complaints in the electrical category.

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