Some 2021 E-Series/F-650/F-750 vehicles may exhibit inoperative RKE key fobs or some customers may seek...

Bulletin number

SSM 48976

Component

Electrical system

Summary

Some 2021 E-Series/F-650/F-750 vehicles may exhibit inoperative RKE key fobs or some customers may seek service to program additional key fobs to the vehicle. Inform customers that Ford is developing an IDS procedure that is expected late August 2020, which will restore RKE function and allow for programming additional RKE key fobs. The Workshop Manual procedure for RKE programming is also being updated. Because these vehicles have a new generation body control module (BCM), replacement of the BCM is no longer the recommended repair procedure. Advise the customer they can continue to drive the vehicle and schedule a follow-up appointment for service in late August. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

Owners of these vehicles have filed 1 complaints in the electrical category.