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January 18, 2019 Service bulletin

Indian Motorcycle has introduced new software and map updates for the Ride Command display

Indian technical service bulletin I-18-11-01 R03 for 2017-2020 Indian Roadmaster, 2017-2020 Indian Chieftain and 2018-2019 Indian Chieftain Dark Horse and others.

Bulletin number
I-18-11-01 R03
Component
Electrical system: software
Summary
Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.

Owners of these vehicles have filed 12 complaints in the electrical category.

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