January 15, 2016 Service bulletin

PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery...

Indian technical service bulletin G-15-12-01 R02 for 2016-2019 Indian Chief, 2016-2019 Indian Scout and 2016-2020 Indian Roadmaster and others.

Bulletin number: G-15-12-01 R02
Component: Equipment: other: owners/service/other manual
Summary: PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty – PCDX.

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