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August 7, 2020 Service bulletin

Some customers may complain about an inoperative power liftgate (PLG) and the any of the following DTC's...

Mazda technical service bulletin MT-003-20 for 2017-2021 Mazda CX-5 and 2016-2021 Mazda CX-9.

Bulletin number
MT-003-20
Component
Electrical system
Summary
Some customers may complain about an inoperative power liftgate (PLG) and the any of the following DTC's stored in memory:  U3003:16 (Power liftgate (PLG) control module power supply voltage low input)  U3003:17 (Power liftgate (PLG) control module power supply voltage high input). This may be caused by low or high vehicle battery voltage.

Owners of these vehicles have filed 210 complaints in the electrical category.

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