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August 13, 2020 Service bulletin

Some customers may complain about the following message displayed in the Multi-Information Display: In the...

Mazda technical service bulletin SA-062-20 for 2017-2021 Mazda MAZDA3, 2017-2020 Mazda CX-5 and 2018-2020 Mazda MAZDA6 and others.

Bulletin number
SA-062-20
Component
Visibility
Summary
Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less:  The Forward Sensing Camera (FSC) cannot detect target objects due to one of the following:  The windshield is dirty  The FSC lens is foggy  There is low visibility due to rain, fog or snow  It is at night and there is not enough light  There is direct or reflected sunlight on the FSC  There is problem with the FSC  There is a problem with the AUTOHOLD control function.  There is a problem with the electric parking brake (EPB).

Owners of these vehicles have filed 86 complaints in the visibility category.

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