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August 11, 2020 Service bulletin

Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may not be able to properly disable remote start...

Ford technical service bulletin SSM 49066 for 2020 Ford Explorer, 2020 Ford Escape and 2020 Ford Mustang and others.

Bulletin number
SSM 49066
Component
Equipment
Summary
Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may not be able to properly disable remote start through the SYNC interface. This may be due to the current level SYNC software installed. To correct this condition, program the SYNC module. Refer to Workshop Manual (WSM), Section 415-00. If no update is available or the condition persists after programming, refer to WSM, Section 303-06 for further diagnosis. The remote start can be disabled in one of three methods: (1) leaving the hood open, (2) de-activation through the SYNC System Customer Preferences (refer to SYNC settings in the Owner's Manual), or (3) disconnecting the 12 Volt Battery. Refer to WSM, Section 100-00 for further information on remote start disabling.

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