Clunk or ping noise from the driveshaft when shifting from reverse to drive or drive to reverse

Bulletin number

SSM 49083

Component

Power train

Summary

Some 2015-2017 Mustang vehicles equipped with 3.7L and 5.0L built on or before 1-Apr-2017 equipped with a 6R80 transmission may exhibit a clunk or ping noise from the driveshaft when shifting from reverse to drive or drive to reverse. A revised driveshaft which has enhanced NVH characteristics has been released. For claiming, use causal part 4R602 and applicable labor operations in section 04 of the service labor time standards (SLTS) manual.

Owners of these vehicles have filed 94 complaints in the transmission category.