Some 2014 model year Toyota vehicles equipped with Entune? Audio (version 010169), Entune? Audio Plus...

Bulletin number

T-SB-0035-16 Rev

Component

Electrical system

Summary

TSB: Some 2014 model year Toyota vehicles equipped with Entune? Audio (version 010169), Entune? Audio Plus (version 010171), or Entune? Premium Audio (version 010185) may exhibit one or more of the following conditions: ?Bluetooth® sometimes disconnects with Android? phones. ?Bluetooth® disconnects with iPhone® 4 when connected to USB. ?Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and Entune? Audio music ON and multiple destinations set) (Entune? Premium Audio only). ?Radio reboots after completing a navigation route by voice command system and pressing Talk Switch (Entune? Premium Audio only). Some 2014 model year Toyota vehicles equipped with Entune? Audio (version 010173), Entune? Audio Plus (version 01017C), or Entune? Premium Audio (version 010195) may exhibit one or more of the following conditions: ?Voice command screen is cancelled by a pop-up screen. ?Voice command system does not respond for an extended period of time. ?Radio reboots and navigation route is deleted (Entune? Premium Audio only). ?Bluetooth® disconnects when phone is connected to Bluetooth® Audio from USB connection. ?Radio reboots after entering a particular address as destination (Entune? Premium Audio only). ?Route guidance is lost after ACC is cycled and after arriving at a second destination (Entune? Premium Audio only).

Owners of these vehicles have filed 226 complaints in the electrical category.