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August 26, 2020 Service bulletin

One or more of the following conditions: ?SOS button lights inoperative ?Bluetooth® microphone and voice...

Lexus technical service bulletin L-SB-0032-20 for 2018-2020 Lexus NX300, 2019 Lexus Ux Hybrid and 2018-2020 Lexus NX Hybrid and others.

Bulletin number
L-SB-0032-20
Component
Engine
Summary
TSB: Some 2018 ? 2020 model year NX 300/300h and 2019 model year UX 200/250h vehicles equipped with a Continental DCM may exhibit one or more of the following conditions: ?SOS button lights inoperative ?Bluetooth® microphone and voice command inoperative ?Right front audio speakers are inoperative ?Connected services inoperative ?Remote start inoperative A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

Owners of these vehicles have filed 2 complaints in the engine category.

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