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September 2, 2020 Service bulletin

Some 2020 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have...

Ford technical service bulletin TSB 20-2298 for 2020 Ford F-250 SD, 2020 Ford F-350 SD and 2020 Ford F-550 SD and others.

Bulletin number
TSB 20-2298
Component
Equipment adaptive/mobility
Summary
Some 2020 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. This may be a result of water/moisture intrusion into the battery junction box (BJB). The BJB is located under the hood of the vehicle. This water/moisture intrusion may be related to the BJB cover not installed completely or broken cover tabs/locking fingers allowing water/moisture into the BJB. To correct the condition, follow the Service Procedure steps to inspect for water/moisture intrusion into the BJB and replace the BJB if water/moisture intrusion is found.

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