Check a VIN

September 18, 2020 Service bulletin

Front door lock cylinder that is difficult to turn with the key

Ford technical service bulletin SSM 49189 for 2020 Ford Explorer.

Bulletin number
SSM 49189
Component
Latches/locks/linkages
Summary
Some 2020 Police Interceptor vehicles built on or before 24-Jul-2020 may exhibit a front door lock cylinder that is difficult to turn with the key. This may be caused by the lock pawl in the front door latch. To correct the condition, revised front door latches LB5Z-78219A65-F (left) and LB5Z-78219A64-F (right) have been released for service. Use Rotunda key part number 164-R0479 in conjunction with the updated front door latches.

Owners of these vehicles have filed 7 complaints in the locks category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Ford Explorer?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history