September 22, 2020 Service bulletin

The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle...

Mazda technical service bulletin SA-064-20a for 2021 Mazda CX-5 and 2021 Mazda CX-9.

Bulletin number: SA-064-20a
Component: Electrical system
Summary: The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timeline of the system limitations. Gen 6.5 vs Gen 7. Gen 6.5 (2021 CX-5 and CX-9) Connected Vehicle functions will be similar to Gen 7 (2020 CX-30 and Mazda3). The main difference is that Gen 6.5 vehicles will not include Tire Pressure Monitoring System (TPMS) information (tire pressure).

Owners of these vehicles have filed 16 complaints in the electrical category.

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