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September 9, 2020 Service bulletin

Some customer's may complain that the HVAC system only blows warm to cool air (not cold) after starting...

Mazda technical service bulletin SA-065-20 for 2019-2021 Mazda MAZDA3 and 2020-2021 Mazda CX-30.

Bulletin number
SA-065-20
Component
Equipment: appliance: air conditioner
Summary
Some customer's may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Under specific circumstances, the AAS has a “learning issue” where AAS is kept closed after startup even if the PCM requests it to be open. The shutters will open and work correctly as soon as the vehicle speed exceeds 6.25 MPH (10 KPH). NO DTC will be set when this happens.

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