Some 2020 Explorer/Aviator vehicles built on or before 30-Sep-2020 may experience an intermittent or...
Ford technical service bulletin SSM 49245 for 2020 Ford Explorer and 2020 Lincoln Aviator.
- Bulletin number
- SSM 49245
- Component
- Electrical system
- Summary
- Some 2020 Explorer/Aviator vehicles built on or before 30-Sep-2020 may experience an intermittent or constant blank/black screen on the center infotainment display due the low voltage differential signaling (LVDS) cable at the SYNC accessory protocol interface module (APIM) not being fully seated. Verify that the connector is fully seated into the APIM prior to performing any other diagnostics or repairs on the vehicle for this concern. If the connection is found loose, re-seat the connection and retest.
Owners of these vehicles have filed 228 complaints in the electrical category.
Vehicles covered
- Ford Explorer 2020 2020
- Lincoln Aviator 2020 2020
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