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October 20, 2020 Service bulletin

Harsh engagement into DRIVE and/or harsh 6-5 or 4-3 downshifts

Ford technical service bulletin TSB 20-2366 for 2020 Ford Escape.

Bulletin number
TSB 20-2366
Component
Electrical system
Summary
Some 2020 Escape front-wheel drive (FWD) vehicles equipped with a 1.5L EcoBoost engine and an 8F24 transmission built on 09-Jun-2020 and through 02-Oct-2020 may exhibit a harsh engagement into DRIVE and/or harsh 6-5 or 4-3 downshifts. This may be due to various strategies within the powertrain control module (PCM) software. To correct the condition, follow the Service Procedure to reprogram the PCM.

Owners of these vehicles have filed 160 complaints in the electrical category.

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