2021 CX-9 and CX-5 mazda connect settings concern
Mazda technical service bulletin DRW34 for 2021 Mazda CX-5 and 2021 Mazda CX-9.
- Bulletin number
- DRW34
- Component
- Electrical system: software
- Summary
- 2021 CX-9 AND CX-5 MAZDA CONNECT SETTINGS CONCERN: Concern Outline: It is not possible to customize the âView Monitorâ, âParking Sensorâ and Safety (hands free liftgate) settings as they are not displayed on the Mazda Connect screen, due to an inappropriate setting in the software on the subject vehicles involved in this campaign. Outline of Repair: Perform a Factory Reset on the Mazda Connect Screen. Note: Modified software will be incorporated into mass-production vehicles beginning November 3, 2020. Certain CX-5 and CX-9 vehicles produced before the mass-production change, will be reworked before shipment.
Owners of these vehicles have filed 16 complaints in the electrical category.
Vehicles covered
- Mazda CX-5 2021 2021
- Mazda CX-9 2021 2021
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