Mazda connect touch screen concern warranty extension special service program
Mazda technical service bulletin SSPB6c for 2014-2016 Mazda MAZDA3.
- Bulletin number
- SSPB6c
- Component
- Equipment adaptive/mobility
- Summary
- MAZDA CONNECT TOUCH SCREEN CONCERN WARRANTY EXTENSION SPECIAL SERVICE PROGRAM: Mazda Motor Corporation is extending the warranty coverage for a specific concern regarding the Mazda Connect Center Display on certain 2014-2016 Mazda3 vehicles produced from June 11, 2013 through September 3, 2016. Please refer to the Parts and Warranty page for specific production date ranges for MC and MMVO produced vehicles as they are different. Concern Outline: On certain 2014-2016 Mazda3 vehicles, the Mazda Connect touch screen in the center display may not accept touch commands properly or may operate by itself (ghost touch). The ITO (Indium Tin Oxide) film of the touch screen may be corroded due to moisture, which may adhere on the lens of the touch screen during the cleaning process at the plant. The corrosion may allow the electrostatic capacity to vary without any input, causing the malfunction of the touch screen. This warranty extension program applies only to the repair of the center display with this concern.
Vehicles covered
- Mazda MAZDA3 2014-2016 201420152016
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