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October 1, 2020 Service bulletin

Cc message "failure of head restraint adjustment on passenger's side"

BMW technical service bulletin B520820 for 2021 BMW 430I, 2020-2021 BMW 840I and 2021 BMW M440I and others.

Bulletin number
B520820
Component
Electrical system
Summary
CC MESSAGE "FAILURE OF HEAD RESTRAINT ADJUSTMENT ON PASSENGER'S SIDE": Customer states he/she has received a sporadic Check Control message (CCM) "Failure of head restraint adjustment on passenger's side". This is CCM ID-2184. This message appears when the customer folds down the front passenger seat and drives off. The front passenger seat is unoccupied. The CCM (ID-2184)- Appears after 60 seconds States that the head restraint is faulty and that the customer could injure themselves Recommends visiting a workshop Software in the seat module.

Owners of these vehicles have filed 9 complaints in the electrical category.

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